This Privacy Policy explains how DOT support, trading as E. Katsouranis A Kalovelonis OE, collects and uses personal data in connection with this website and the sale of digital EspoCRM extensions.
Who we are
Business name: DOT support / E. Katsouranis A Kalovelonis OE
Address: Hroon Polytexneiou 55, Piraeus, Greece
Email: support@dotsupport.gr
What data we collect
Depending on how you use the website, we may collect your name, email address, billing details, transaction details, support correspondence, and basic technical information such as IP address, browser details, and access logs.
Why we use your data
We use personal data to operate the website, process orders, deliver digital products, provide support, prevent fraud, maintain security, comply with legal obligations, and improve the customer experience.
Payments and third parties
Payments may be processed by third-party payment or merchant-of-record providers. Those providers may collect and process customer and transaction data according to their own legal and compliance requirements. We may also use hosting, email, analytics, and support service providers where necessary to operate the business.
How long we keep data
We keep order, billing, and support records for as long as reasonably necessary for operational, accounting, tax, legal, and security purposes.
Your rights
Subject to applicable law, you may have rights to request access to, correction of, deletion of, or restriction of the processing of your personal data. You may also have the right to object to certain processing or request data portability. To make a request, contact support@dotsupport.gr.
Contact
If you have privacy-related questions, contact support@dotsupport.gr.